Privacy Policy
1. Overview
Yamile Alejandra Castaneda Cardeno ("Developer," "we," "us," or "our") operates the Rob the Castle application (the "App"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your privacy.
Our commitment is to respect your privacy and provide transparency about our data practices. This App is designed with privacy in mind, and we do not collect unnecessary personal information.
2. Information We Collect
Information You Provide
We do not knowingly collect personal information from you unless you choose to provide it. The only information we typically receive is when you contact us:
- Email Communications: If you email us for support or with questions, we will receive your email address and the contents of your message.
Information from Apple Services
The App may rely on Apple platform services, such as the App Store, StoreKit, Game Center, or iCloud (if enabled by you). Apple may process certain data according to Apple's Privacy Policy. We do not have direct control over the data Apple collects through these services.
3. How We Use Information
We use the information we collect for the following purposes:
- Customer Support: To respond to your inquiries and provide technical assistance.
- Troubleshooting: To diagnose and resolve issues you may experience with the App.
- Improvement: To understand usage patterns and improve the App's functionality and user experience (based only on information you voluntarily provide).
- Legal Compliance: To comply with applicable laws, regulations, or legal requests.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties.
We may disclose information in limited circumstances:
- Service Providers: If necessary, to service providers who assist us (under confidentiality agreements).
- Legal Requirements: If required by law, court order, or governmental authority.
- Safety and Protection: To protect our rights, privacy, safety, or property.
5. Data Retention
We retain personal information (such as email communications) only as long as necessary to provide support, respond to your inquiries, or as required by law. If you no longer need our services or wish to have your information deleted, please contact us.
6. Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee absolute protection. If you have security concerns, please contact us immediately.
7. Children's Privacy
The App is not intentionally directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If a parent or guardian believes their child has provided us with personal information without consent, please contact us immediately at privacy@robthecastle.com, and we will take appropriate steps to remove such information.
8. Your Privacy Rights
You have the right to:
- Access: Request what personal information we hold about you.
- Correction: Request that we correct inaccurate information.
- Deletion: Request deletion of your personal information (subject to legal requirements).
- Opt-Out: Decline marketing communications or future contact.
To exercise these rights, please email us at privacy@robthecastle.com.
9. Third-Party Links
This Privacy Policy applies only to information collected by the App. The App may link to external websites (such as the App Store), and we are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Effective Date" above. Your continued use of the App after changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Developer: Yamile Alejandra Castaneda Cardeno
Privacy Email: privacy@robthecastle.com